Privacy Policy

Protection of Personal Data and Privacy Policy

Web Site Privacy Policy
The use and protection of the information we obtain about you and the services you request during your visit to this website and the services we offer through this site are subject to the terms specified in this "Privacy Policy". By visiting this website and requesting to benefit from the services we offer through this website, you agree to the terms specified in this "Privacy Policy".

I. Purpose of personal data protection and processing policy
Due to the sensitivity of the works we have been dealing with as Grand Tours Turkey, the data from our customers or prospective customers have been kept confidential and never shared with third parties. Protection of personal data is the basic policy of our company. Before any legal regulation, our company and our affiliates attached great importance to the confidentiality of personal data and adopted this as a working principle and gave their employees working instructions in line with this principle. As Grand Tours Turkey, we undertake to comply with all responsibilities brought by the Personal Data Protection Law. The principles of our company regarding the protection of personal data also include our affiliates.
II. Scope and change of personal data protection and processing policy This Policy, prepared by our company, has been prepared in accordance with the Personal Data Protection Law No. 6698 ("PPD"). The law has entered into force with all its provisions as of today. The data obtained from you with your consent or in accordance with other laws listed in the Law will be used to improve the quality of the services we provide, to improve the services provided to you and our quality policy. Again, some of the data we have are de-personalized and anonymized. These data are used for statistical purposes and are not subject to Law enforcement and our Policy. Grand Tours Turkey Personal Data Protection and Processing Policy aims to protect the data automatically obtained from our customers, prospective customers, employees and customers and employees of companies working in partnership with us or other persons, and includes regulations regarding these. Our company has the right to change our policy and Regulation - provided that it is in compliance with the law and that personal data is better protected.

III. Basic rules regarding the processing of personal data 
a) Compliance with the law and honesty rules: Grand Tours Turkey questions the source of the data it collects or received from other companies and attaches importance to obtaining them in accordance with the law and good faith. In this context, it makes necessary warnings and notifications to third parties (agencies and other intermediary institutions) that sell the services offered by Grand Tours Turkey in order to protect personal data. 
b) Being accurate and up-to-date when necessary: ​​Grand Tours Turkey attaches importance to the fact that all data within the organization are correct, do not contain false information, and finally, if there are changes in personal data, they are updated if they are communicated to them. 
c) Processing for specific, explicit and legitimate purposes: Grand Tours Turkey processes data only for the purposes it provides and obtains consent from individuals during the service. It does not process, use and make available data other than business purposes. 
d) Being connected, limited and measured for the purposes for which they are processed: Grand Tours Turkey only uses the data for the purposes for which it is processed and to the extent required by the service. 
e) Preservation for the period stipulated in the relevant legislation or required for the purpose for which they are processed: Grand Tours Turkey preserves the data arising from the contracts as long as the duration of the dispute of the Law, the requirements of the commercial and tax law. However, when these purposes disappear, it deletes or anonymizes the data. It is important to note that whether Grand Tours Turkey has collected or processed data with consent or in accordance with the law, these principles that we have listed above still apply. According to the Article 11 of the Personal Data Protection Law, you have the following rights. In order to facilitate these rights, an application form has also been prepared by Grand Tours Turkey for you.

Persons whose personal data are processed, by applying to the relevant person announced on our website by Grand Tours Turkey, regarding their own data; 
a) Learning whether your personal data is being processed, 
b) To request information if personal data has been processed, 
c) Learning the purpose of processing personal data and whether they are used appropriately for their purpose, 
ç) To know the third parties in the country or abroad to whom personal data have been transferred, 
d) Request rectification in case personal data are processed incompletely or inaccurately, 
e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in the law, 
f) Request notification of the transactions made pursuant to paragraphs (d) and (e) to third parties to whom personal data have been transferred, 
g) To object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems, 
ğ) To demand the compensation of the damage in case of damage due to the processing of personal data illegally, has the rights. As Grand Tours Turkey, we respect these rights. According to our company policy, the data received by Grand Tours Turkey are only processed into the system as necessary. Therefore, what data we collect is determined by the purpose. Unnecessary data are not collected. Other data transferred to our company are also transferred to company information systems. Extra information is not saved in the system, deleted or anonymized. These data can be used for statistical purposes. Health data from special quality data is taken only in order to provide better service to customers and to protect their health and are kept in the system with care.

Deletion of personal data 
Personal data are deleted, destroyed or anonymized by our company automatically or at the request of the person concerned, when the periods required by law to be kept, the completion of the judicial processes or other requirements are eliminated. The data within the body of Grand Tours Turkey are processed as declared by the relevant persons as a rule. Grand Tours Turkey is not obliged to investigate the accuracy of the data declared by customers or persons contacting Grand Tours Turkey, nor is this done due to the law and our working principles. The data declared are considered correct. The principle of accuracy and currency of personal data has also been adopted by Grand Tours Turkey. It updates the personal data processed by our company from the official documents received or upon the request of the relevant person. It takes the necessary precautions for this. 
Privacy and data security 
Personal data is confidential and Grand Tours Turkey respects this privacy. Personal data can only be accessed by authorized persons within the company. All necessary technical and administrative measures are taken to protect the personal data collected by Grand Tours Turkey and to prevent unauthorized access and to prevent our customers and potential customers from being victimized. In this context, it is ensured that the software complies with the standards, the third parties are carefully selected and the data protection policy is observed within the company. Due to Covid-19 and epidemic diseases, additional health data may be requested or collected from our employees and the collected data can be shared with the relevant official authorities. 
IV. Data processing purposes 
The collection and processing of Grand Tours Turkey's personal data will be carried out for the purposes specified in the clarification text. The data are collected and processed in order to establish the contract and to provide better service to the customers.

V. Customer, prospective customer and business and solution partners data
Collection and processing of data for the contractual relationship If a contractual relationship is established with our customers and prospective customers, the personal data collected can be used without the customer's consent. However, this use takes place for the purpose of the contract. Data are used in line with the requirements of the service and better execution of the contract and updated by contacting the customers when necessary. On the other hand, the data that our prospective customers (prospective customers) have left us by themselves are processed in order to provide them with easier and higher quality service afterwards. These data are deleted if they do not turn into a contractual relationship upon their request.
Business and Solution Partners Data 
Grand Tours Turkey adopts as a principle to act in accordance with the law while sharing data with both business and solution partners. Data is shared with business and solution partners with a commitment to data privacy and only as much data as required by the service, and they are forced to take precautions for data security from these parties.
Data processing for advertising purposes 
About the Regulation of E-Commerce. By Law, About Commercial Communication and Commercial Electronic Messages. In accordance with the regulation, electronic messages for advertising purposes can only be sent to people who have previously been approved. It is essential that the consent of the person to whom the advertisement will be sent is clearly present. Grand Tours Turkey obeys the details of the "consent" determined in accordance with the same legislation. Data transactions made due to the legal obligation of the company or explicitly stipulated in the law Personal data may be processed without further approval in order to clearly state the processing in the relevant legislation or to fulfill a legal obligation determined by the legislation. The type and scope of data processing must be necessary for the legally permitted data processing activity and must comply with the relevant legal provisions.

Company data processing 
Personal data can be processed in line with the service and legitimate purposes offered by the company. However, the data cannot be used in any way for illegal services. 
Processing of special quality data 
According to the Law, individuals' race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, costume and dress, membership of associations, foundations or trade unions, health, sexual life, criminal conviction and security measures and biometric and genetic data are personal data of special nature. Grand Tours Turkey also takes adequate measures determined by the Board in the processing of special quality data. Grand Tours Turkey can process special quality data only for the purpose for which it was collected, with the consent of the individuals in order to provide better services. In accordance with the circular and legal regulations issued within the scope of Covid-19, the facility you book through us may request some personal data, including special quality personal data such as health data belonging to them and their relatives. These personal data can be shared with official authorities and health institutions when necessary. 
Data obtained through membership transactions 
If you become a member of Grand Tours Turkey, your personal data you share with us for the membership process are processed in our systems. If you subscribe to our system via Facebook, Google or other social media tools; Information such as your name, surname, profile picture and e-mail address provided to the partners of the relevant social media tool is accessed and this information is transferred to Grand Tours Turkey systems.
Data processed with automated systems 
Grand Tours Turkey acts in accordance with the Law for data processed through automated systems. Information obtained from these data cannot be used against the person without the express consent of the persons. However, Grand Tours Turkey can make decisions about the people it will transact with using the data in its system. 
Cookie Policy 
Grand Tours Turkey, as in many websites, uses cookies, etc. in order to improve the visit experience of website users and increase the service quality. technologies. The Grand Tours Turkey Cookie Policy has been prepared to inform the website users about the cookies and the types of cookies used and to guide how to manage their cookie preferences. If you do not approve the use of cookies, we request that you discontinue the website or change your cookie preferences as shown in this Policy. We would like to remind you that some features of the website may lose their functionality if cookies are not allowed. 
What is a Cookie? 
Cookies are small text files stored on your computer or mobile device when you visit a website. In these files, your IP address, session information, the pages you access, etc. data is stored. Thanks to cookies, your website preferences can be remembered, you can be kept open or you can be presented with the content you are interested in. For detailed information on cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org.
Types of Cookies 
Cookies are divided into different types according to criteria such as their storage time on mobile devices and by whom they are placed. The basic distinction within the scope of these criteria is as follows: 
Session Cookies: Session cookies are temporary cookies and are deleted from the device after closing the browser. The main function of these cookies is to keep the website running properly. 
Permanent Cookies: Permanent cookies continue to remain on the device after closing the browser until they are deleted or expired by the user. 
First-Party Cookies: First-party cookies are cookies placed on the device by the visited website operator. 
Third-Party Cookies: Third-party cookies are cookies placed and controlled by people other than the website operator visited. In the event that personal data is collected, processed and used in the websites and other systems or applications of GrandToursTurkey, the relevant persons are informed with a privacy statement and, if necessary, cookies. People are informed about our practices on web pages. Personal data will be processed in accordance with the law. When you visit our website, we present the following information about the cookies we use / will use on our page.

Google(analytics, doubleclick)

Facebook

Adjust

Hotjar

3rd party companies (criteo, rtbhouse)

Cookies Used on the Grand Tours Turkey Website

Grand Tours Turkey uses different types of cookies in accordance with its Privacy Policy.

Mandatory Cookies: These are technical cookies that enable the website to work correctly and allow you to use its features. They are in the session cookie category. If these cookies are blocked, it results from the inability to use the website features. Your consent is not required for the use of mandatory cookies.

Analytical Cookies: Analytical cookies are used to improve your website experience. Analytical cookies allow us to understand how you are using the website (eg which pages you have visited, the duration of your visit, etc.). In this way, we can improve the content we offer or change the website design.

Functionality Cookies: When you visit the website again, your language preferences, region selection, etc. allows to be remembered.

Targeting / Advertising Cookies: Grand Tours Turkey uses different first-party and third-party cookies for targeting and advertising purposes on its website. It is possible to block these cookies by changing the settings of your browser or by changing the cookie preferences as shown in this Policy.

How Can You Change Your Cookie Preferences?

It is possible to customize or completely block cookies by changing the settings of the browser you are using. You can find detailed information about the steps to be followed for different browsers from the links below:

Browser                      Link

To manage cookie preferences in other browsers, you can review the relevant browser’s help or support page. Domestic and International Transfer of Personal Data

Your personal data is shared by www.grandtoursturkey.com with contracted hotels in Turkey and abroad in order to provide accommodation.

Your personal data may also be shared with other electronic platforms in the country and abroad so that you can search, book and stay in hotels that do not have an agreement with www.grandtoursturkey.com.

Your Rights Regarding Your Personal Data By applying to Grand Tours Turkey as a data owner;

Learning whether your personal data is being processed,
If your personal data has been processed, to request information regarding this,
Learning the purpose of processing your personal data and whether they are used appropriately for their purpose,
To know the third parties in the country or abroad to whom your personal data has been transferred,
To request correction of your personal data in case of incomplete or incorrect processing and to request notification of the transactions made within this scope to third parties to whom your personal data has been transferred,
Although it has been processed in accordance with the provisions of Law No.6698 and other relevant laws, to request the deletion or destruction of your personal data in the event that the reasons for its processing disappear, and to request the third parties to whom your personal data has been transferred,
Object to the occurrence of a result against you by analyzing your processed data exclusively through automated systems,
In case you suffer damage due to unlawful processing of your personal data, you have the right to demand the compensation of the damage.

If you submit your requests regarding your rights listed above to our Company in accordance with the application procedures stipulated in the Communiqué on Application Procedures and Principles to the Data Officer, Grand Tours Turkey will finalize your request free of charge as soon as possible and within 30 (thirty) days at the latest. However, if the transaction requires an additional cost, Grand Tours Turkey may charge the fee in the tariff determined by the Personal Data Protection Board.

Functional and Analytical

Cookies contain data about remembering your preferences, using the website effectively, optimizing the site to respond to user requests, and how visitors use the site. Due to the nature of this type of cookies, user name, etc. It may contain your personal information.

Third Party Cookies

GrandToursTurkey websites / mobile applications / mobile websites work with third party reliable, well-known advertising providers. Third party service providers set their own cookies to serve you specific advertisements. Cookies placed by the third party collect, process and analyze the browsing information of visitors on websites.

Commercial cookies

It serves to increase your usage experience by presenting the ones with similar qualifications to the product / content you target in line with your interests and choices and by offering a more advanced, personalized advertising portfolio. The aforementioned session, permanent, functional and analytical and commercial cookies are kept in the background for about 2 (two) months, and the necessary adjustments can be made in the individual internet browser settings. The removal process from these settings may vary based on the internet browser.

How can I delete cookies?

Many internet browsers are set to automatically accept and use cookies from the first time they are installed on your computer. By using the help or settings menus of your internet browser, you can block cookies or warn you when a cookie is sent to your device. You can use your browser’s instruction or help options screen to learn about different ways to manage cookies and get detailed information about how to adjust the settings of the browser you are using.

VI. Data belonging to our employees
Processing data for business relationship

Personal data of our employees can be processed without approval as much as necessary in terms of business relations and health insurance. However, GrandToursTurkey ensures the confidentiality and protection of data belonging to its employees.

Processing as per Legal Obligations

GrandToursTurkey may process the personal data of its employees without further consent, in order to explicitly state the processing in the relevant legislation or to fulfill a legal obligation determined by the legislation. This issue is limited to the obligations arising from the law.

Processing for the Benefit of Employees

GrandToursTurkey may process personal data without obtaining consent for transactions in the interest of company employees, such as private health insurances. GrandToursTurkey may also process employee data for disputes arising from business relationships.

Processing of special quality data

According to the Law, individuals’ race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, costume and dress, membership of associations, foundations or trade unions, health, sexual life, criminal conviction and security measures and biometric and genetic data are personal data of special nature. In addition to the consent of the relevant person, GrandToursTurkey also takes adequate measures determined by the Board in the processing of special quality data. Special quality personal data can only be processed in relation to the cases permitted by the Law and to a limited extent without the consent of the person. In order for our employees to benefit from insurance and health services, qualified data obtained from them are used only for the purpose.

Data processed with automated systems

The data processed in relation to the employees regarding automated systems can be used in internal promotions and performance evaluations. Our employees have the right to object to the result against them and they do this by following the internal procedures. The objections of the employees are also evaluated within the company.

Telecommunications and internet

Computer, telephone, e-mail and other applications allocated to employees within the company are allocated to the employee only for business purposes. The working company cannot use any of these means allocated to it for its special purposes and communication. The company can control and control all data on these vehicles. The employee undertakes that no other data or information will be kept on the computer, phone or other tools allocated to him from the moment he starts working.

VII. Transfer of personal data domestically and abroad

Personal data may be shared with business and solution partners and GrandToursTurkey affiliates so that the service can be viewed by GrandToursTurkey. GrandToursTurkey will be able to transfer personal data to the following persons and institutions for certain purposes;

»To the business partners of GrandToursTurkey, limited in order to ensure the fulfillment of the objectives of the establishment of the business partnership,
»To the suppliers of GrandToursTurkey, limited to the purpose of providing our Company with the services required to fulfill the commercial activities of our company and that our company procures from the supplier externally,
»To the solution partners of Grand Tours Turkey, limited to ensuring the execution of the commercial activities of our company that require the participation of the affiliates,
»To the affiliates of Grand Tours Turkey.

Grand Tours Turkey has the authority to transfer personal data domestically and internationally within the conditions determined by the Board and in accordance with the other conditions in the Law and subject to the consent of the person.

VIII. Rights of the person concerned

Under the Law, Grand Tours Turkey acknowledges that the relevant person has the right to obtain consent before the data is processed, and after the data is processed, it has the right to determine the fate of the data.

Regarding personal data by applying to our interested party announced by Grand Tours Turkey on our website;

a) Learning whether their personal data is being processed,
b) To request information if personal data has been processed,
c) Learning the purpose of processing personal data and whether they are used appropriately for their purpose,
ç) To know the third parties in the country or abroad to whom personal data have been transferred,
d) Request rectification in case personal data are processed incompletely or inaccurately,
e) To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7,
f) Request notification of the transactions made pursuant to paragraphs (d) and (e) to third parties to whom personal data have been transferred,
g) To object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,
ğ) In case of damage due to unlawful processing of personal data, it has the right to demand the compensation of the damage.

On the other hand, individuals do not have a right regarding anonymized data within the Company. Grand Tours Turkey may share personal data with relevant institutions and organizations in order to exercise the legal powers of a judicial duty or state authority in accordance with the business and contractual relationship. Personal data owners can submit their requests regarding the above mentioned rights to the address of Yedikule Mahallesi Tütüncü Rasim Sk  No: 7/4 Fatih / Istanbul by filling out the application form on the company’s official website www.grandtoursturkey.com and signing with wet signature. They will be able to send them to the Company by sending them by letter and photocopies of their identity cards (only the front page for the ID card) Your applications will be answered as soon as possible according to the content of your application or within 30 days at the latest after it reaches our company. You must submit your applications by registered mail. In addition, only the relevant part of your application will be answered, and an application made about your spouse, relative or friend will not be accepted. Grand Tours Turkey may request other relevant information and documents from applicants.

IX. Privacy Policy

The data of employees and other persons in GrandToursTurkey are confidential. No one can use, copy, reproduce, transfer to others, or use this data for any other purpose without compliance with the contract or the law.

X. Process security

All necessary technical and administrative measures are taken to protect the personal data collected by GrandToursTurkey and to prevent unauthorized access and to prevent our customers and potential customers from being victimized. In this context, it is ensured that the software complies with the standards, the third parties are carefully selected and the data protection policy is observed within the company. Security measures are constantly being renewed and improved.

XI. Audit

GrandToursTurkey carries out the necessary internal and external inspections for the protection of personal data.

XII. Notification of Violations

When GrandToursTurkey is notified of any breach of personal data, it takes immediate action to remedy the breach in question. It minimizes the damage of the person concerned and compensates the damage. When personal data is seized from outside by unauthorized persons, it immediately notifies the Personal Data Protection Board. Regarding the notification of violations, applications can also be made according to the procedures specified on https://www.grandtoursturkey.com.

Contact For your questions and requests regarding the confidentiality agreement, you can print and fill the form below and send a registered letter to the address below.

GTT Turizm ve Ticaret A.Ş
Address:  Yedikule Mahallesi Tütüncü Rasim Sk No:7/4 Fatih / Istanbul
Tel: +90 ……
E-mail: [email protected]